Operations · Field Service
VanVed vs Jobber
for Field Service
Why businesses choose VanVed over Jobber
VanVed treats a job as a warehouse and accounting event, not just a calendar entry: parts used on site come out of real inventory, the invoice includes them at sale price, and the GST split is correct for Indian buyers. It also refuses to double-book a technician rather than warning about it. Jobber has no inventory of its own.
Capability by capability
Every row below is what our 2026 research found — including the rows we lose.
| Capability | VanVed | Jobber |
|---|---|---|
| Quote on site, then convert to a job | Estimates with per-line GST, expiry, and accept → work order in one idempotent action | Quotes with optional line items and client approval |
| Parts consumed deduct from stock | Yes — completing a job writes real inventory movements and refuses on insufficient stock | No true inventory module; products are price-list entries |
| Route optimisation | Not built — sites store latitude/longitude but nothing routes them | Route optimisation with mid-day re-routing |
| Technician app works offline | Read-only offline: the app caches your job list and job detail so they survive a dropout. Every write is still a live API call, and photos, parts and sign-off are web-only | Offline mode shipped January 2026 |
| Customer signature capture | A real drawn signature now — canvas capture saved as a PNG on the work order or estimate, not just a typed name; still web, not the mobile technician app | Drawn signature in the app |
| Customer self-serve portal | Yes now — a public token-link portal: approve or decline an estimate at /fs/<token>, track a job's status at /job/<token>; no payment in the portal yet | Client Hub for quote approval, job status and payment |
| Invoice the completed job | Yes — labour plus parts at sale price, one invoice per work order enforced by an FK | Invoicing with card payments (2.9% + 30c) |
| Double-booking a technician | Refused at write time and again at scheduling — overlapping active jobs cannot be saved | Warned, not blocked |
| AMC / service contracts driving visits | Contracts module generates planned visits and installments across the term | Recurring job templates |
Where Jobber is ahead of us today
Jobber's field app is a working tool and VanVed's is not. Jobber technicians work offline, photograph the site, collect a drawn signature and take card payment. VanVed's app — now built for iOS as well as Android — lists jobs, moves their status and keeps a cached copy to read through a dropout, but it queues nothing: every write needs a live connection, and photos and parts still require the web UI (signature capture is now web-based too, but not yet in the Flutter app). Jobber also has route optimisation and a Client Hub where the customer approves the quote, tracks the job and pays; VanVed now has a token-link customer portal for estimate approval and job tracking, but no payment inside it and no route optimisation.
We publish this because a comparison that only flatters us is worth nothing to you. If one of these gaps is the thing you actually need, Jobber may well be the better buy.
What VanVed's Field Service module does
- Work orders
Create work orders and schedule technicians against them.
- Board & schedule views
See jobs on a board or a calendar schedule.
- Inventory deduction
Parts used on a job deduct from stock automatically.
- Customer sign-off
Capture a customer sign-off when the job is done.
